FAQs
39 articles
- OneKey SeedCard CompatibilityOneKey SeedCard works with OneKey Pro series devices, but does not support the OneKey Classic series or the OneKey App hot wallet.
- Troubleshooting Abnormal Battery Drain on OneKey Pro
- Security of the OneKey PIN
- How to switch BTC-Only version hardware wallet to Universal firmware
- OneKey Pro boot error "Fatal Error"
- Troubleshooting and Resolving Power-On Issues for Classic 1S
- Troubleshooting and Resolving Unresponsive Buttons on Classic 1S / Classic 1S Pure
- Introduction to Trezor Compatibility Mode Features
- Why OneKey Pro features four Secure Elements?
- Introduction and Usage Recommendations for Built-in Batteries in Hardware Wallets
- Identifying whether the hardware wallet bluetooth is turned on
- Hardware Wallet Not Connecting to Windows Computer
- Instructions for using the PIN Code on OneKey Classic series hardware wallets
- How to set your NFT as the wallpaper for OneKey Touch and OneKey Pro
- How to enter and exit the Bootloader mode on OneKey hardware wallets
- Get started: OneKey Classic OKX Limited Edition
- Recovering $DOT assets in OneKey using Polkadot.js web wallet
- How OneKey Pro / Touch enters Storage mode
- How to Redeem Your Crowdfunded OneKey Pro
- Solutions for failed firmware update on OneKey Touch
- How to reset your OneKey hardware wallet
- Fix the issue of characters displaying as blocks on OneKey Pro and OneKey Touch
- What to do If you forget the PIN code for your OneKey hardware wallet?
- Troubleshoot process: OneKey Classic/Classic 1S does not turn on
- How to Fix OneKey Pro Stuck on Boot Progress Bar
- USB Lock Function Description
- Introduction to Attach to PIN Feature
- How to Fix OneKey Pro Firmware Upgrade Error
- OneKey Hardware Wallet Connecting to MSafe for Aptos Multi-Signature Address Setup Guide
- OneKey Hardware Wallet Connecting to SafeWallet for EVM Multi-Signature Address Setup Guide
- SLIP39 Wallet Creation and Recovery Steps
- How to change the home screen on OneKey Classic series
- How to transfer BRC-20 assets from OneKey hardware wallet
- Duplicate words appearing in mnemonic phrases?
- XDC Address Format Description
- Hardware wallet cannot connect to OneKey App troubleshooting95% of users encountering hardware wallet connection issues can resolve them by following the steps below
- Difference between Classic 1S Pure BTC-Only and Classic 1S Pure
- Instructions for Maintaining Firmware on Older Hardware Wallets
- Hardware Feature Support - Tron Staking and Voting