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How to Redeem Your Crowdfunded OneKey Pro

This article will guide you on how to redeem and claim your OneKey Pro hardware wallet. Please note that only users who participated in the 2021 OneKey NFT crowdfunding campaign are eligible to redeem and claim the OneKey Pro hardware wallet for free.

Step 1: Visit the OneKey NFT crowdfunding campaign website

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Step 2: Connect the wallet address you used for the crowdfunding campaign

  • Click the "Connect Wallet" button

  • Connect the wallet address you used to participate in the 2021 OneKey NFT crowdfunding campaign (BSC network)

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Step 3: Get your redemption code

  • Select "Mine" from the left navigation bar

  • Select OneKey Pro and click "Claim"

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  • Confirm the signature in your wallet, after which your redemption code will be displayed. Copy and save it for later use;

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Step 4: Visit the dedicated crowdfunding redemption link and make payment

  • Visit the OneKey redemption link

  • Select Credit Card or NihaoPay as the payment method to pay $0.01

Step 5: Contact customer support to submit details

  • Click the chat widget in the bottom-right corner of the official website to contact live support

  • Provide your redemption code, order number, and your preferred OneKey Pro color (Black or White available)

    Policy on Redeeming for New Products

    For OneKey hardware wallet products launched on or after October 1, 2026, users holding OneKey Pro, OneKey Touch, or OneKey Mini crowdfunding eligibility may use the original crowdfunding price of that eligibility to offset the original price of the new product.

    The deduction amount is calculated using the following formula:

    Final Payable Amount for New Product = Original Price of New Product − Original Price of Crowdfunding Eligibility

    Here, the "original price of crowdfunding eligibility" refers to the original price of the eligibility during the crowdfunding campaign, not its current market value, resale price, or any other valuation.

    Example

    Suppose you hold one OneKey Pro crowdfunding eligibility:

    • OneKey Pro original crowdfunding price: 999 CNY;

    • Equivalent to approximately 149 USD based on the exchange rate at that time;

    • Original price of the new product: X USD.

    When purchasing this new product, you can use the OneKey Mini crowdfunding eligibility to deduct approximately 149 USD:

    Therefore, after verifying the crowdfunding eligibility, the payable amount for the order is: X USD − 149 USD.

    The actual deduction amount and final settlement amount are subject to final verification by OneKey customer support.

    Multiple Crowdfunding Eligibilities Can Be Combined

    If you hold multiple qualifying crowdfunding eligibilities, you can combine their original crowdfunding prices to offset the purchase price.

    For example, suppose you hold:

    • One OneKey Mini crowdfunding eligibility, originally priced at approximately 30 USD;

    • One OneKey Touch crowdfunding eligibility, originally priced at approximately 75 USD.

    When purchasing a new product, you can theoretically receive a cumulative deduction of approximately 105 USD:

    Original Price of New Product − Original Price of Mini Crowdfunding Eligibility − Original Price of Touch Crowdfunding Eligibility

    The availability of multiple crowdfunding eligibilities, deduction amounts, and the final order total must be verified individually by OneKey customer support based on the order and redemption eligibility.

    Important Notes

    This policy applies only to OneKey hardware wallet products launched on or after October 1, 2026 (New Products), subject to verification by OneKey customer support.

    The deduction amount for new products is calculated based on the original crowdfunding price of the eligibility, not on any current discount prices of the new product, resale prices of the crowdfunding eligibility, or any other market prices.

    Crowdfunding eligibilities applicable under this policy include those for OneKey Pro, OneKey Touch, and OneKey Mini. The validity of the crowdfunding eligibility, status of the redemption code, and deductible amount must all be verified by OneKey customer support.

    If multiple crowdfunding eligibilities are used, customer support will calculate the cumulative deduction amount based on the eligibility details corresponding to each redemption code. The final deductible amount, order total, and other settlement details are subject to verification by customer support.

    Previous redemption rules for OneKey Pro primarily applied to the original redemption scenarios. For new products launched on or after October 1, 2026, the new policy described above shall apply.

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