The packaging of OneKey products may vary with design, production batch, warehouse stock, and labeling schemes. Versions with plastic seals, without plastic seals, with or without airplane boxes may circulate simultaneously for a period of time.
Different appearances of packaging do not mean the product is not genuine. Please do not judge authenticity solely based on box color, product renderings, plastic seals, or the presence of EAL6+ stickers.
Before using this guide, please understand
The images in this article are used to help identify the appearance of the packaging and do not strictly represent the production date boundaries.
Distributors and warehouses may hold stock of different batches at the same time.
EAL6+ identification stickers are used to display certification information and are not anti-counterfeiting stickers.
If the packaging seal is broken, the device appears to have been initialized, or the source is unknown, please stop using it and contact OneKey support.
Please determine authenticity based on the verification process results in the OneKey App.
First, look at the outer packaging: Kraft paper airplane box.
In addition to retail boxes printed with the product name and device image, OneKey currently also adds an outer layer of kraft paper shockproof box, usually called a “plane box.” It is mainly used for transportation protection and warehouse identification, not as another product packaging.
The outer side of the airplane box may have a product code or EAN barcode label;
After opening, the inside is the retail packaging box for the OneKey Pro, Classic 1S, or Classic 1S Pure shown later in this article.
Update Record
Starting January 2026Switch to kraft paper airplane boxes. Add the EAN barcode label for the corresponding products, with a label size of 50 × 30 mm.
After June 2026,Factory packaging will all include kraft paper airplane boxes; however, a small number of products stored earlier may not have the airplane box.
Two situations you may receive
Current packaging:The outermost layer is a kraft paper airplane box, which may have product information and EAN barcode labels on the outside; inside is the product retail packaging box.
A small amount of old stock:May not have a kraft paper airplane box, and the product retail packaging box may be directly received under shrink wrap or other transportation protection.
Whether or not it comes with an airplane box cannot be used as a sole verification criterion. The EAN label is used for product identification and warehouse scanning, and is not a security label. Please continue to verify the purchase channel, retail packaging, and device initialization status.
OneKey Pro Packaging
Currently visible OneKey Pro packaging all use a black rectangular box, with the OneKey Pro name, device rendering image, and the words "Crypto Hardware Wallet" displayed on the front.
The most obvious difference between different batches is whether there is an independent EAL6+ label in the lower right corner.
Both of the above appearances may appear in normal circulation channels. The presence or absence of the EAL6+ label cannot be used as a sole verification criterion.
Classic and Classic 1S Packaging
The packaging of OneKey Classic and Classic 1S is similar in appearance, but the product name on the box surface is different. When verifying, first confirm whether the model on the box matches the order, then check if the packaging is complete.
OneKey Classic
OneKey Classic 1S
The most obvious difference between different batches is whether there is an independent EAL6+ label in the lower right corner.
Both of the above appearances may appear in normal circulation channels. The presence or absence of the EAL6+ label cannot be used as a sole verification criterion.
Classic 1S Pure and BTC-Only Version Packaging
Classic 1S Pure
The most obvious difference between different batches is whether there is an independent EAL6+ label in the lower right corner.
Classic 1S Pure BTC-Only Version
Both appearances may appear in normal circulation channels. The presence or absence of the EAL6+ label cannot be used as the sole verification of authenticity.
EAL6+ Label
Some historical packaging used an independent EAL6+ label in the lower right corner on the front.
Subsequent packaging adjustments changed the way certification information is displayed, so the EAL6+ label is no longer shown on the front of the packaging.
The EAL6+ label is not an anti-counterfeiting label. The absence of a label does not mean the product is fake.
Do not rely solely on tearing off the label as the only way to verify the authenticity of the product.
Outer packaging shrink wrap
The packaging of OneKey Pro has always included shrink wrap.
The Classic series discontinued shrink wrap from September to November 2025.
Starting December 2025, the Classic series will reintroduce the plastic sealing film.
All OneKey hardware wallets currently shipped come with a plastic sealing film.
The plastic sealing film is a packaging protection measure, not an anti-counterfeiting mark.
If the historical stock you receive does not have a plastic sealing film, it does not necessarily mean the product is counterfeit. Please consider the seal, purchase channel, and the device's first boot status comprehensively.
Anti-counterfeiting label size change
The size of the OneKey anti-counterfeiting label has been adjusted from 117 x 24 mm to 70 x 20 mm.
You may receive products with either the old size or the new size of the anti-counterfeiting label; both label sizes may appear on genuine packaging.
Please do not judge authenticity solely based on the size of the anti-counterfeiting label. Consider the purchase channel, packaging integrity, and the device's first boot status comprehensively.
KeyTag Impact Pen Color Variations
Color differences may exist in KeyTag impact pen accessories across different batches:
Black and white interlaced style: mainly found in batches from 2022 to 2024.
Pure white style: mainly found in batches from 2024 to 2026.
Due to different production batches, warehouse stock, and channel circulation times, you may receive a two-tone black and white model or a pure white model impulse pen. Color differences in accessories are normal batch variations and do not indicate that the product is not genuine, nor can they be used as sole proof of authenticity.
Check the product after receipt by following these steps
Confirm the purchase channel:Preferably purchase through the OneKey official store or authorized channels.
Check the outer packaging:Ensure the box has no obvious damage, re-gluing, or abnormal opening marks.
The self-destruct label on the packaging should remain intact and show no signs of being pulled open and reattached.
The device has a holographic anti-tamper seal. Confirm the sticker is complete and has not been peeled off. Peeling off the holographic anti-tamper seal will leave obvious marks.
First power on:Complete initialization according to the official OneKey instructions. If the device already has a PIN, recovery phrase, or ready-made wallet, stop using it.
If abnormalities are found:Keep photos of the packaging, device, and order, and contact OneKey support for verification.