OneKey Bridge is an application that enhances the information transfer between the OneKey hardware wallet and the web browser, improving stability during use. This article will guide you to solve the problem of being prompted with notifications of installing OneKey Bridge consecutively.
Test OneKey Bridge Status
- Navigate to http://127.0.0.1:21320/status/.
- Connect your OneKey hardware wallet device to your computer via a USB cable.
- Click "Refresh Page." If you can see the bridge version and device connection information, it indicates that your OneKey Bridge is functioning correctly.
- If you cannot access the website (i.e., you do not see the version number and connection details), it means that your OneKey Bridge is not operational. In this case, please re-download and install the OneKey Bridge or refer to the troubleshooting solutions provided below.
Troubleshooting Solutions
Please first perform a status test on OneKey Bridge. If OneKey Bridge is functioning normally, there is no need to proceed with the following steps. If OneKey Bridge is experiencing issues, you can refer to the methods below for troubleshooting.
- Navigate to the following path:
- "Finder" - "Applications" - "Utilities" - "OneKey Bridge"
- Manually start "onekeyd".
OneKey Bridge often fails to start properly because the system's built-in firewall or the antivirus software you have installed prevents it from automatically starting in the background at boot or directly deletes the OneKey Bridge application. To address this issue, we recommend the following troubleshooting steps:
- Check if OneKey Bridge is already installed.
- Add OneKey Bridge to the trusted programs list in your system firewall/antivirus software.
- Check the startup items to ensure OneKey Bridge is included in the startup items. If you do not want OneKey Bridge to start automatically at boot, you can pin it to a convenient location on the desktop for manual startup whenever needed.