OneKey hardware wallets use multi-layered security mechanisms to protect your assets. Before you begin using your device, you can confirm whether it is in normal condition by inspecting the packaging and device status, and running the Genuine Check in the OneKey App.
For advanced users or technicians who need to further inspect the device's internal hardware, this article also provides internal structure reference diagrams for OneKey hardware wallets to help identify obvious physical tampering or anomalous hardware.
Important Notice
OneKey hardware wallets are not designed to be routinely opened. Any internal hardware inspection should only be conducted by qualified technicians.
We strongly advise general users against disassembling the device themselves. Disassembly may cause irreversible, visible damage to the casing, screen, ribbon cables, seals, or other components, and may make the device difficult or even impossible to reassemble.
If you simply want to verify whether the device is an authentic OneKey product, disassembling the device is generally unnecessary. Prioritize inspecting the packaging, tamper-evident seals, initial boot state, and using the Genuine Check feature in the OneKey App.
What is the difference between a Genuine Check and a hardware integrity check?
These two checks focus on different aspects.
In-App Genuine Check Feature
With the device Genuine Check feature provided by the OneKey App, you can verify whether the connected hardware wallet passes OneKey's device verification. For the vast majority of users, this is the key step to verify the authenticity of a OneKey device.
Security Checklist
Before using your new OneKey hardware wallet, we recommend confirming the following:
The device was purchased from a trusted channel
The packaging shows no signs of being tampered with, opened, or resealed
The tamper-evident seals are intact
The Seed Phrase cards are completely blank
The device has no preset PIN
The device has no pre-configured wallets
The Seed Phrase is generated directly by the device during initialization
The Genuine Check in the OneKey App has passed successfully
There are no other visible signs of physical tampering on the device
Once these checks are complete, you can proceed to initialize your OneKey hardware wallet following the official setup guide for your specific model.
Hardware Integrity Check
A hardware integrity check focuses on whether the device has any obvious physical alterations, such as:
The casing being opened or reassembled;
Unusual additional components found inside;
Abnormal soldering or jumper wires on the PCB;
Replaced or modified ribbon cables, connectors, or other parts;
Extra connected circuit boards, modules, or wiring.
Because this check requires opening the device, it is considered an advanced inspection method and is not part of the standard device setup process.
Component Breakdown
This section is intended solely for advanced users, security researchers, and qualified technical personnel.
Under normal circumstances, you do not need to open your OneKey hardware wallet to verify whether it is safe to use.
If an internal inspection is genuinely required due to security audits, suspicious device provenance, or other professional reasons, you can compare the device's internal structure against the reference diagrams below.
OneKey Pro 2 Hardware Wallet Internal Structure Reference
Internal Structure References for Other Models
OneKey Classic 1S Hardware Wallet Internal Structure Reference
OneKey Classic 1S Pure Hardware Wallet Internal Structure Reference
OneKey Pro Hardware Wallet Internal Structure Reference
The diagrams label the primary PCB, battery, display, ribbon cables, secure element, and other key electronic components for each model.
The appearance, silkscreen markings, suppliers, or PCB details of internal components may vary across standard hardware revisions and production batches.
Therefore, please do not assume a device has been tampered with based solely on minor differences in color, silkscreen markings, or cosmetic details of individual components.
Does Opening the Device Compromise Security?
Opening the device yourself does not mean your Seed Phrase will be immediately compromised, but disassembly may:
Damage the device;
Damage tamper-evident structures;
Damage the screen or ribbon cables;
Damage the PCB or electronic components;
Affect subsequent normal operation of the device;
Make it impossible to restore the device to its original factory assembly state.
Therefore, you should not disassemble a OneKey hardware wallet for routine authenticity verification.
For regular users, we recommend the following workflow:
Check purchase channel → Check packaging and tamper-evident seals → Check initial boot state → Run Genuine Check in the OneKey App
Further inspection of the internal hardware is only recommended when there are specific suspicions of physical tampering, and it should be performed by qualified personnel.