OneKey Support Center

How to Solve 2FA Code Error

Customer Service

If you receive a "2FA code error" message after you input your Google Authentication code, please try the solutions below:

Synchronize the time on your mobile phone (to synchronize your Google Authenticator app)
Go to the OneKey Card Login page with the incognito mode on Google Chrome.
Clear your browser cache and cookies.

0 out of 4 found this helpful

Have more questions? Submit a request

0 comments

Please sign in to leave a comment.