OneKey Support Center

OneKey Card FAQ

Customer Service
Customer Service
  • Updated

Do I need to use the OneKey hardware wallet or app to apply my card?

No. However, it is recommended that you use the OneKey hardware wallet to manage your digital assets and top up your OneKey Card account when you need to spend money.

Does this need to be tied to some blockchain account for spending money?

No, you do not. Simply register or log in to the OneKey Card website, and after you have authenticated yourself, top up the card's digital asset address and it will be converted to US dollars for spending at the time of top up.

What currencies and networks are supported for top-ups?

Please check the help center page: Networks and currencies supported by OneKey Card

Is the OneKey Card a credit card?

No. It is not. It is a prepaid card and is not creditable.

Are the assets still self-custodial after the transfer to the OneKey Card?

No. Your funds remain in a self-custodial until they are transferred from the OneKey Wallet, but once transferred to a OneKey Card account, they will no longer be in a self-custodial. After the digital assets are received in the OneKey Card account, they are converted to U.S. dollars and transferred to the card issuer, e.g., Visa, MasterCard.

Is there a limit?

No. There is no limit, so please feel free to use it.

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