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User Data Protection

OneKey has strict policies regarding customer data handling. Typically, OneKey does not store any data related to its users' devices, activities, or personal information.

OneKey Device

We do not actively track devices, so the device and all its hardware are not connected to the user and are completely interchangeable.

OneKey Device Packaging Barcode

There is a barcode on the back of the OneKey device packaging. This barcode is specific to the product and usually only related to warehouse and customs.

OneKey App

  • We do not permanently record any user data.

  • For most data, the OneKey App only stores it locally.

  • Wallet addresses, XPUB, etc., are only used in real-time, meaning they are transmitted to the backend during your use of the OneKey device.

  • If you choose to collect data anonymously, it will only be used for development purposes.

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