What is OneKey Sifu
OneKey Sifu is a one-on-one, 60-minute session service designed to assist and guide users who have purchased a OneKey hardware wallet how to initialize and set up their device. This service enables users to quickly get started with their hardware wallet and manage their crypto assets.
During the session, users can ask the OneKey team’s wallet experts any questions related to crypto and the onboarding process. The experts will provide accurate answers, boosting users' confidence in managing their cryptocurrencies securely.
Where to Purchase
Before making a purchase, please note that the OneKey Sifu wallet onboarding service currently supports only English and Mandarin.
You can directly order the OneKey Sifu wallet onboarding service on the official OneKey website. After completing your purchase, you will receive a confirmation email, which will allow you to schedule your session with us. You can reschedule your OneKey Sifu session once, as long as you do so at least 48 hours before the original session time. Rescheduling within 48 hours of the session is not permitted.
What You'll Need
To ensure a smooth wallet onboarding session, please prepare the following in advance:
- A safe and secure environment
- A pen (for backing up your wallet)
- Your purchased OneKey hardware wallet
- A laptop or desktop computer (not recommended to use smartphones)
- Download and install Google Chrome or a Chromium-based browser
During the session, you have full control over your privacy, and OneKey will ensure that your privacy remains secure and private.